![]() ![]() If you don’t know the password, you’ll need to reach out to the file admin. If a password was enabled in the document properties, you’ll need to enter it upon opening the file. Solution 3: The document is password-protected If this information isn’t available, you’ll need to contact the license owner who received the license certificate via email. To access Markup Mode and full functionality, go to Revu > Register… and enter the Serial Number and Product Key when prompted. Revu will be locked into View Mode if it’s a trial or an unregistered installation. Switch to Revu > Markup Mode to gain access to markup tools and the full Document menu. Regardless of user permissions, certain functions are unavailable in View Mode. Check-out status (for Studio Projects and other DMS)īefore troubleshooting, go to Document > Security (Ctrl+L) to view and/or change permissions (if applicable).There could be various reasons why you’re unable to select certain tools and functions, including: ![]() signatures) appear gray and remain inaccessible. In Revu, markup tools and/or other menu items (e.g. Studio Troubleshooting - Revu 2017 & Below. ![]()
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